Read Reviews from Satisfied Caryl Mechanicals Heating & Cooling Customers
6
Van Buren AvenueIndian Trail, North Carolina 28079
(704) 882-4522
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in the last weekWe have been using Caryl Mechanicals, an excellent air conditioning and heating company, since we moved into our new home in 2018. They had installed the systems and have maintained them skillfully and cost-effectively ever since. The service has been excellent. We have been very happy with Gabby, ... Read MoreWe have been using Caryl Mechanicals, an excellent air conditioning and heating company, since we moved into our new home in 2018. They had installed the systems and have maintained them skillfully and cost-effectively ever since. The service has been excellent. We have been very happy with Gabby, who is our usual technician. She is knowledgeable, professional, courteous, friendly, reliable, and always on time. The rest of the staff that we have interactions with, including the scheduling department, and Sergio and Jake, are professional and friendly as well. In summary, we are quite satisfied with Caryl Mechanicals, an excellent and customer-oriented company! Read Less
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in the last weekEber is great! We bought a new build home which unfortunately had leaks that the builder blamed on condensation from the HVAC system in the attic. Eber did everything he could, and succeeded at stopping any condensation which he later discovered was not the issue. After a good rain we had to call hi... Read MoreEber is great! We bought a new build home which unfortunately had leaks that the builder blamed on condensation from the HVAC system in the attic. Eber did everything he could, and succeeded at stopping any condensation which he later discovered was not the issue. After a good rain we had to call him out as once again we had water leaking from the attic into the Master bedroom. Upon inspection, he found the source of the leak which had absolutely nothing to do with the HVAC. There was an unsealed stack on our "new" roof that was allowing water to run down into our attic, not only filling and causing the drip pan to overflow but also cause puddles on the attic floor. He does a great job maintaining our system and the cost very reasonable. I highly recommend! Read Less
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3 months agoWould like to recognize Caryl Mechanical for recent service. Initial contact was with Nikki who was so helpful and set up my appointment for the next day. Travis the service tech arrived on time and fixed the problem we had quickly and efficiently. Jake the Customer Service Manager called to follo... Read MoreWould like to recognize Caryl Mechanical for recent service. Initial contact was with Nikki who was so helpful and set up my appointment for the next day. Travis the service tech arrived on time and fixed the problem we had quickly and efficiently. Jake the Customer Service Manager called to follow up on our issue. Everyone was so courteous and knowledgeable and we would highly recommend them for any service. Read Less
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3 months agoWe have a new construction townhome, and Caryl Mechanics Heating & Cooling installed everything and has also been doing preventative maintenance on our system. They are extremely responsive, timely and top tier in the service they provide. I sleep well at night, knowing that I can call them if we ev... Read MoreWe have a new construction townhome, and Caryl Mechanics Heating & Cooling installed everything and has also been doing preventative maintenance on our system. They are extremely responsive, timely and top tier in the service they provide. I sleep well at night, knowing that I can call them if we ever have issues with our heat or air conditioning. They also do a great job at proactively sending a postcard and calling when it’s time for your preventative maintenance which is great since I never remember those things. Read Less
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2 months agoAt first I had a lower review here as they had some issues with the ladies running dispatch. But I have to correct it as the mechanics are just too good. Every one that has come here has been knowledgeable, personable, and well equipped to quickly and efficiently repair my AC and heating. And in a ... Read MoreAt first I had a lower review here as they had some issues with the ladies running dispatch. But I have to correct it as the mechanics are just too good. Every one that has come here has been knowledgeable, personable, and well equipped to quickly and efficiently repair my AC and heating. And in a recent development, their service manager calls out to ensure you are satisfied with their efforts. They are up to 5 stars for me now. Very happy with their work. Read Less